- Item Type: Eyebrow Pencil
- Weight: 15.8 g / 0.03 lbs
- Size: 1 x 15 cm / 0.39 x 5.91 inch
- Waterproof: Yes
- Feature: Long Lasting
Package Includes:
- 1 x Pencil
Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
support@2stepbeauty.com
great item with fast shipping
Liked it! Got the dark brown.
GOODS CONSISTENT WITH the DESCRIPTION. I AM VERY GLAD.
perfect color
Objednala jsem podruhé and Budu objednávat znovu. Perfektně se s Ní working vypadá přirozeně, doporučuji
I'm delighted with this pencil .. Yes, and for such a price!!!
Great product!! It holds all day and the two tips are very practical I recommend
love these so so much. tool ages to come but worth it. thanks
ok
Pencil took in shade number 4. I thought it would be a little darker, but nothing. Color (see picture) Photo) cold, gray-brown, for blondes and owners of ashy hair is especially suitable. Well, with chestnut will look good. And more: pay attention-the pencil is not water resistant, as indicated on the package. For this minus star.
good
I like it a lot but it took long to arrive
The dark one is still too light
J, like this product it holds well and I had a good service Thank you
Very good
I am very satisfied with shopping. Recommend this store. Pack dotarła to Poland in Okolo month
3rd time buying this, honestly the best brow product i’ve found
It is not waterproof but it’s ok
The product is as described.
these are my favorite, better than sharpie
Thanks to the store, the goods sent quickly and came faster than usual. I make an order for the second time, the pencils are good (not waterproof), but the thin rod allows you to draw every fiber thanks
very satisfied, as always, great product.
arrival /about 19 days coloring /same of picture sweat/little down
dont work for me
Delivery of 1,5 months-long. The track was not tracked. Corresponds to the description of the store. Pencils are good.